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TBC Indoor Racing FAQ’s

Q: What are your hours of operation?

A: Monday to Sunday: 2pm – 10pm
You can call to book up to 20 mins before closing.

Q: How long before my racing do I need to arrive @TBC?

A: Please arrive 45 mins prior to your public race heat starting time. For group events, please arrive 1 hour prior to racing time. All racers need to register, complete waiver forms, and watch the safety briefing video and gear up for racing. This process can take up to 45 mins to complete.

Q: Do I need to make a reservation?

A: We suggest making reservations as we do fill up quickly, you may drop in but it will be on a first come, first serve basis.

Q: If I book a reservation and cannot make it anymore, can I get a refund?

A: We do not do refunds; all payments are non-refundable. We may issue a credit.

Q: How do I book a reservation?

A: For public, non-exclusive racing, you may book 3 days prior to race day and we require a full credit card payment over the phone and will be non-refundable. Exclusive racing packages for groups, birthdays, corporate or just a group of friends, you may book as far in advance as you wish.

Q: What should I bring?

A: Closed toe shoes and your racing spirit!

Q: Do we have to wear the suits?

A: Suits are optional.

Q: Do you have any requirements?

A: Long hair must be tied back and tucked down the back of your shirt and scarves/wraps need to be removed prior to racing.

Q: Do you have any weight, height and age restrictions?

A: Driver’s must be 11 yrs and older and minimum of 58” tall. We don’t have a weight or height restriction, we have had football players race in our karts.

Q: Do I have to wear a helmet?

A: We require all patrons to wear a helmet.

Q: Can I use a bicycle or snowboard helmet?

A: All helmets must be DOT (department of transportation) or Snell approved.

Q: Do we have to watch the video again if we have been here before?

A: For insurance reasons, viewing the safety video is mandatory every visit.

Q: Do you have double karts?

A: We do not have double karts.

Q: How fast do the karts go?

A: The karts can go about 60-70 km/h – or as slow as you wish!

Q: How long is the track?

A: About a quarter of a mile. It’s a 13 turn “road” style track layout

Q: How long are the races?

A: Races are 6 minutes in length.

Q: Will I be racing with just me and my friend if we book races?

A: You would be racing with others that are here. Private track options are available.

Q: How many karts do you allow on the track?

A: We can have up to 12 karts on the track at one time.

Q: Can these race packages be split among different people?

A: All packages are per person and non-transferrable.

Q. Can I use an expired Groupon?

A. Yes, you have cash value towards regular priced racing, or towards a group event, depending of course on the type of groupon you have. Please refer to the fine print on your voucher for further details.

Q. Can we have alcohol there?

A. No alcohol is permitted on the premises.

Q: Do I need a driver’s license to race?

A: If you are 18 and under, we require a driver’s license or parent/guardian signature. If you are 18 and older we do not need a driver’s license.

Q: Do you supply food?

A: We do have vending machines and if you are having a group function and want to have food provided, we can discuss various food options that can be provided for your group.

Q: Can I bring my dog inside?

A: We do not allow dogs inside as we have food on the premises.

Q: What’s your name? What’s your sign? Can I get yo numba??

A: Although we appreciate your interest in our staff let’s keep the personal questions to a minimum!

Track Regulations:

  • Last race is 30 mins prior to closing and you must arrive at the facility at least 60 mins prior to closing to complete the waiver form and view the safety briefing video.
  • Min. height to operate karts: 58 Inches
  • Min. age to race: 11 years old
  • No double karts

Exclusive Racing Packages:

Exclusive Racing Packages require 50% deposit at time of booking, payment of the balance is due on the day of the event. Cancelation of Exclusive Racing Packages requires notice of a minimum of 5 working days for full refund of deposit. Cancellations within 5 working days are subject to forfeiture of deposit monies paid. Cancellations within 7 days are subject to fee of your Groupon.

**Please Note: Private group event pricing quotes are valid for 30 days. Cancellation policies apply to Groupon vouchers as well

Public Racing:

Public Racing is available daily (unless an Exclusive Racing Event booked). Walk-ins are welcome, but due to high volume and Exclusive Racing events, reservations are strongly recommended. Public Racing can be pre-purchased 3 days prior and requires full payment in advance. Public racing payments are non-refundable and cancelation of Public Racing is subject to forfeiture of all monies paid.

**Please Note: Prices are subject to change without notice. Cancellation policies apply to Groupon vouchers as well.

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